Asset Management

Our Vendor for Asset Management:

Sapphire IMS:

SapphireIMS is an enterprise-grade IT Service Management System that delivers end-to-end IT Service Management functionality through a modular and seamlessly integrated package and includes Service Desk, Asset Lifecycle Management, Business Service Monitoring and Service Automation. SapphireIMS helps organizations align their IT service management delivery with their organizational process and helps them to continuously monitor and improve their IT services delivery.

SapphireIMS is being used today by both Managed Service Providers and enterprise IT organizations for IT services and operations management.

Products:

Sapphire IMS - MSP Edition

SapphireIMS MSP is designed for managed service providers and comes with a distributed data collection platform to allow service providers to manage multiple customers in a scaleable manner

Sapphire IMS - Enterprise Edition

Sapphire IMS Enterprise works across locations of the distributed enterprise to deliver IT Services Management with a modular and seamlessly integrated package

Sapphire IMS - Professional Edition

Sapphire IMS Professional is a specialized offering for the SME segment keeping in mind the IT management needs and uses a standards based approach for quick deployment to help save cost and time.